RoomRack Automation
Repetitive daily work, automated.
Emails, reminders and checks that repeat every day run on their own. Set the trigger, the rule and the action — your team gets time back for guests.
- Driven by reservation events
- Personalised messages
- No technical skills needed
Trigger
New booking confirmed
Rule
3 days before arrival
Action
Email with online check-in link
Action
Housekeeping task on departure day
What it is
What is RoomRack Automation?
RoomRack Automation runs workflows triggered by reservation events — new booking, arrival, departure or payment — so messaging, check-in, payments, invoicing and housekeeping happen without manual work.
How it works
Trigger, rule, action.
01
Trigger
New booking, arrival, departure or payment.
02
Rule
Define what happens and for which guests.
03
Action
Email, message, payment link, housekeeping task.
- BookingPayment link
- Pre-arrivalOnline check-in email
- DepartureHousekeeping task
- After the stayReview request
Less routine. More hospitality.
The right actions happen at the right moment, without anyone having to remember them.
Reservation events
Every workflow starts from something that actually happened.
Guest messaging
Messages at the right moment of the journey.
Operational notifications
Your team is informed without asking.
- 01
Pre-arrival email with online check-in.
- 02
Automatic payment link delivery.
- 03
Review request after departure.
FAQ
Frequently asked questions
Does it need technical skills?
No, workflows are set up with simple choices.
Can I personalise messages?
Yes, with reservation and guest data.
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Not sure what else you need? Build Your RoomRack