Products
Four categories. One connected ecosystem.
Every RoomRack product belongs to one of four pillars and works together with the rest.
Operate
Hotel operations
Run your hotel from one connected operating environment.
RoomRack Cloud PMS
The operational heart of your hotel.
Reservations, room plan, guest profiles, folios, housekeeping and reporting in one central platform.
RoomRack Channel Manager
Centralised distribution management.
Synchronise availability, rates, restrictions and reservations across your online channels.
RoomRack Booking Engine
Turn your hotel website into a direct booking channel.
Availability search, room selection, rates and offers in your own hotel branding.
RoomRack e-Invoicing
Electronic invoicing inside the hotel workflow.
Documents and financial flow embedded in front desk operations, supporting Greek AADE / myDATA workflows where applicable.
RoomRack Live POS
Point of sale designed for hotels.
Reception, breakfast, restaurant and bar with charges that can post to the room.
Experience
Guest experience
Create a faster, smarter and more personal guest journey.
RoomRack Guest Kiosk
Your digital front desk. Available 24/7.
A self-service platform for check-in, digital key, check-out, breakfast, direct booking and a local guide.
RoomRack Online Check-in
The stay begins before the guest arrives.
Pre-arrival check-in, guest details, arrival instructions and express check-out from mobile.
RoomRack Digital Key
Access connected to the reservation.
Room codes and access that follow the arrival and departure lifecycle, through compatible smart locks.
RoomRack QR Concierge
Your hotel guide, one scan away.
Information, services, facilities and a local guide in a multilingual, hotel-branded experience.
RoomRack AI Concierge
Your hotel's knowledge, in conversation with every guest.
A digital concierge that knows the property, its services and the destination.
Grow
Revenue & growth
Turn more guest interactions into direct revenue and long-term relationships.
RoomRack Rate Comparison
Make the benefit of booking direct visible.
Compare your direct rate with online channels, inside your own hotel website.
RoomRack OTA Scanner
See how your property appears online.
Monitor how your property is presented across online travel channels.
RoomRack Upsell
Turn the period between booking and arrival into a revenue opportunity.
Room upgrades, extras, targeted offers and pre-arrival campaigns.
RoomRack Guest Club
Build guest relationships beyond the reservation.
A loyalty programme with members, points, tiers, coupons and direct booking incentives.
Understand
Intelligence & automation
Turn hotel data and communication into better decisions.
RoomRack Intelligence
Your hotel. Explained.
One management view that brings the signals of your hotel together: performance, reviews, market and alerts.
RoomRack Unified Inbox
One conversation per guest. Not five apps.
Central guest communication with reservation context, message templates and team collaboration.
RoomRack Automation
Repetitive daily work, automated.
Workflows triggered by reservation events: pre-arrival communication, check-in, payments, invoicing, housekeeping.
See RoomRack in your hotel.
A walkthrough shaped around the type and size of your property.