RoomRack Guest Club
Build relationships beyond the reservation.
A happy guest often rebooks through an OTA next time, simply because there was no reason to come back direct. Give them one: membership, points, tiers and member rates.
- Members & tiers
- Coupons & wallet
- Member rates
My account
Welcome back.
Wallet
- −10% on your next direct stay
- Free late check-out
- Member rate active
- Book with member rate
What it is
What is RoomRack Guest Club?
RoomRack Guest Club is a hotel loyalty programme with members, points, levels and rewards for guests who return and book direct.
How it works
From the first stay to the next.
01
Join
Guests join during or after their stay.
02
Benefits
Member rates and perks for direct bookings.
03
Return
Targeted communication for the next visit.
- SilverMember rate on the booking engine
- Gold+ Late check-out, coupons
- Platinum+ Upgrade when available
A reason to come back direct.
A loyalty programme in your hotel's branding, connected to the booking engine.
Members & tiers
A loyalty structure that fits your property.
Points & rewards
Incentives for repeat stays.
Coupons & wallet
Offers available to the guest.
- 01
Repeat guests at resort hotels.
- 02
Groups with a shared loyalty programme.
- 03
Member rates on the booking engine.
FAQ
Frequently asked questions
Does it work across properties?
Yes, for groups with a shared programme.
Is it connected to the booking engine?
Yes, member rates are shown there.
Are there coupons?
Yes. Coupons and offers are available to the guest.
Related RoomRack solutions
Explore RoomRack solutions that may complement the area you are already evaluating.
RoomRack Booking Engine
Direct bookings
ExploreRoomRack Upsell
Additional services
ExploreRoomRack QR Concierge
Guest information on mobile
ExploreRoomRack Unified Inbox
Communication in one place
Explore
Not sure what else you need? Build Your RoomRack