RoomRack Hospitality
ALL-IN-ONE HOTEL PLATFORM
RoomRack Hospitality brings together hotel operations and guest experience in one all-in-one hotel platform.
Every stay. One clear view.
Reservations · arrivals · availability
Intelligence
Booking trends
Guest experience
Online Check-in
Digital Key
Guest services
New reservation
Booking Engine → Cloud PMS
Availability updated
The ecosystem
Day-to-day hotel operations, from reservations and distribution to invoicing and POS.
Explore OperateDigital services that remove friction before, during and after arrival.
Explore ExperienceTools for a stronger market presence, more value from the direct channel and closer guest relationships.
Explore GrowInformation, communication and automation that help your team see more clearly what is happening.
Explore UnderstandRoomRack Cloud PMS
Reservations, availability and daily operations in an environment designed for hotels.
Welcome
Start your arrival
RoomRack Guest Kiosk
Check-in, digital keys and check-out in a branded experience, on compatible third-party hardware.
Explore Guest KioskWhat time is breakfast served?
RoomRack AI Concierge
Answers questions from your property content and hands over to your team when a person is needed.
Explore AI ConciergeOccupancy
ADR
Reviews
Market position
RoomRack Intelligence
Metrics, reviews and market rates in one view, so you spot changes quickly. Decisions stay with you.
Explore IntelligenceGuest Kiosk, AI Concierge and Intelligence screens are illustrative, with sample data.
The guest journey
FOR THE GUEST
The guest chooses their stay through the property's Booking Engine.
FOR THE TEAM
Reception manages the reservation and availability in Cloud PMS.
Connected operations
RoomRack can extend to room access, automation, point of sale and e-invoicing, where supported and depending on configuration.
Each connection depends on the compatible system and the property's configuration.
Build your RoomRack
Not every hotel needs the same solutions. Choose your needs and see a suggested RoomRack combination.
A walkthrough shaped around the type, size and needs of your property.
