RoomRack Hospitality

RoomRack Digital Key

The room key, on the guest's phone.

Access connected to the reservation, through compatible smart locks. Active on arrival, expired on departure — no cards to lose.

Request a DemoSee how it works
  • Key per reservation
  • Automatic expiry
  • Kiosk & mobile
Your Hotel

Digital key

Room 204

Hold your phone near the door

Active from12 Jun · 14:00
Expires15 Jun · 11:00

What it is

What is RoomRack Digital Key?

RoomRack Digital Key is a reservation-linked digital room key through compatible smart locks: it activates on arrival, expires on departure and is delivered from the kiosk or mobile.

How it works

Access lives as long as the reservation.

  1. 01

    Create access

    The code or key is generated from the reservation.

  2. 02

    Send to the guest

    It arrives with check-in, without delay.

  3. 03

    Automatic expiry

    Access is revoked at check-out.

Cloud PMS · ReservationKey active
Mon 11Tue 12Wed 13Thu 14Fri 15Sat 16
ArrivalDeparture

Created

From the reservation

Active

From check-in

Expires

At check-out

Fewer cards. More control.

Physical key cards get lost, demagnetised and need staff at every arrival. The digital key follows the reservation.

Code per reservation

Access is tied to a specific stay.

Lifecycle

Active on arrival, expired on departure.

Kiosk

Access delivered from RoomRack Guest Kiosk.

Mobile

The key reaches the phone, together with Online Check-in.

Where it fits

Arrival even when reception is closed.

Works with compatible third-party smart-lock systems.

See integrations
  1. 01

    Villas and apartments with remote arrival.

  2. 02

    Late arrivals without a night shift.

  3. 03

    Full access logging for security.

FAQ

Frequently asked questions

Which locks does it work with?

With compatible third-party smart-lock systems — ask us about yours. Compatibility is confirmed during the demo.

When does access expire?

Access activates on arrival and expires on departure.

What if the booking changes?

Access updates together with the reservation in RoomRack Cloud PMS.

How does the guest receive the key?

Together with check-in, from RoomRack Guest Kiosk or their phone through Online Check-in.

Explore RoomRack solutions that may complement the area you are already evaluating.

Not sure what else you need? Build Your RoomRack

Give room access without cards.

See RoomRack Digital Key working with Cloud PMS, Guest Kiosk and your own property's locks.

Request a DemoTalk to RoomRack