RoomRack Hospitality

RoomRack Guest Kiosk

Your front desk, open around the clock.

Check-in, digital key, breakfast, local guide and check-out — guests complete them in a minute on their own, while reception sees everything in Cloud PMS.

Request a DemoSee how it works
  • Kiosk, tablet or phone
  • Multilingual
  • Connected to Cloud PMS
Your HotelEL · EN · DE · FR

Welcome.

How can we help?

Check-in

Key

Breakfast

Guide

Book

Check-out

Start check-in

What it is

What is RoomRack Guest Kiosk?

RoomRack Guest Kiosk is a hotel self-service platform: guests check in, receive digital room access, order breakfast, view local information and check out — from a kiosk, a reception tablet or their own phone.

How it works

From the door to the room, in three screens.

The guest starts at the kiosk, a tablet or their phone. The reservation is found in Cloud PMS, they add details and a signature, and receive room access.

011/3

Find reservation

Booking number
Last name
022/3

Guest details

Signature
033/3

Room access

Room 204

Capabilities

The whole front desk, on one screen.

Arrivals cluster into a few hours. The kiosk handles routine tasks so the team can focus on people.

Self check-in

Reservation lookup, guest details and completed arrival.

Digital key

Room access through compatible smart-lock systems.

Check-out

Charge review and fast departure.

Breakfast & services

Breakfast ordering and hotel services.

Direct booking & local guide

New bookings, hotel information and destination tips.

Multilingual interface

Guests pick their language on the first screen.

Your hotel. Your identity.

Each property gets its own kiosk.

  • Logo
  • Background
  • Colours
  • Services
  • Languages
  • Booking links
  • Local guide
  • Reception contacts
Illustrative self-service kiosk in a hotel lobby

One experience, three devices

Hardware is an option, not a requirement.

  1. Professional kiosk

    In the lobby, for arrivals around the clock.

  2. Reception tablet

    At reception, to share the arrival peak.

  3. Guest's phone

    No hardware — the same experience on their own phone.

Compatible third-party kiosk hardware or tablets.

FAQ

Frequently asked questions

Does it require specific hardware?

No. The same experience runs on a professional kiosk, a reception tablet or the guest's own phone. Hardware is one delivery option, not a requirement.

Does it support a digital key?

Yes, through RoomRack Digital Key and compatible smart-lock systems. Compatible systems are confirmed during the demo.

How does it find the reservation?

The reservation is found directly in RoomRack Cloud PMS, and reception follows the arrival in the PMS.

Which languages does it support?

Guests pick their language on the first screen. Available languages are configured per property.

Explore RoomRack solutions that may complement the area you are already evaluating.

Not sure what else you need? Build Your RoomRack

Give your guests a front desk that never closes.

See RoomRack Guest Kiosk working with Cloud PMS and Digital Key, in your own property's arrival flow.

Request a DemoTalk to RoomRack