RoomRack Online Check-in
The stay begins before the guest arrives.
Guests complete details and documents from their phone, receive arrival instructions and leave with express check-out. No reception queues, no app.
- No app
- Email · SMS · Viber
- Connected to Cloud PMS
Guest details
12–15 Jun · 2 adults
Full name
Guest
Nationality
Select
ID document
Uploaded
Arrival time
No app · in the browser
What it is
What is RoomRack Online Check-in?
RoomRack Online Check-in is a pre-arrival check-in flow: guests complete their details from their phone, receive arrival instructions and can use express check-out — while reception finds everything ready in Cloud PMS.
How it works
From the link to the room, in three steps.
01
Send the link
Guests receive an email or SMS/Viber before arrival.
02
Complete details
Details, documents and preferences — no app needed.
03
Fast arrival
Reception finds everything ready in the PMS.
Check-in complete
See you soon!
Arrival 12 Jun · 16:00
Access
Enter through the main door
Timings
Check-in from 14:00 · Breakfast 08:00–10:30
Location
Directions & parking
Capabilities
The guest knows what to expect. Reception is ready.
Pre-arrival
Guests complete their details ahead of time, from their phone.
Arrival instructions
Access, timings and everything they need to know.
Express check-out
A fast departure without a queue.
Where it fits
Less waiting, where it matters.
Filling in details at reception creates queues just when guests want to reach their room.
- 01
Hotels with many arrivals at once.
- 02
Apartments without a permanent reception.
- 03
Express check-out with online settlement.
FAQ
Frequently asked questions
Does the guest need an app?
No, it works in the phone's browser.
How does the guest receive the link?
By email or SMS/Viber before arrival.
What does the guest receive before arriving?
Arrival instructions: access, timings and everything they need to know.
Does it support check-out?
Yes, both online check-in and express check-out.
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Explore
Not sure what else you need? Build Your RoomRack
Start the stay before arrival.
See RoomRack Online Check-in working with Cloud PMS, in your own property's arrival flow.