Boutique hotels
Software for boutique hotels
For boutique hotels, RoomRack combines the PMS with digital arrival and communication tools, so a small team spends less time on admin and more with guests.
Who it is for
- Hotels of roughly 10–60 rooms.
- Properties where staff cover several roles.
Challenges
- The same team handles reception, bookings and communication.
- Guest questions around the clock.
- Dependence on OTAs.
How RoomRack helps
- RoomRack Cloud PMS keeps reservations, rooms and folios in one place.
- RoomRack AI Concierge answers common questions.
- RoomRack Unified Inbox brings every message together.
RoomRack products for this solution
RoomRack Cloud PMS
Reservations, room plan, guest profiles, folios, housekeeping and reporting in one central platform.
RoomRack Booking Engine
Availability search, room selection, rates and offers in your own hotel branding.
RoomRack Guest Kiosk
A self-service platform for check-in, digital key, check-out, breakfast, direct booking and a local guide.
RoomRack AI Concierge
A digital concierge that knows the property, its services and the destination.
RoomRack Unified Inbox
Central guest communication with reservation context, message templates and team collaboration.
RoomRack Automation
Workflows triggered by reservation events: pre-arrival communication, check-in, payments, invoicing, housekeeping.
FAQ
Is RoomRack suitable for a small hotel?
Yes. You start with the PMS and add products when you need them.
See RoomRack in your hotel.
A walkthrough shaped around the type and size of your property.