RoomRack Cloud PMS
RoomRack Cloud PMS
The operational heart of your hotel.
Manage reservations, rooms, guests, check-in and check-out, housekeeping, charges and daily hotel operations from one cloud environment built for modern hospitality businesses.
What is RoomRack Cloud PMS?
RoomRack Cloud PMS is hotel property management software that brings reservations, room planning, front-desk operations, housekeeping, charges, reporting and related daily workflows into one cloud environment.
It gives hotel teams a shared operational view, helping keep essential stay and property information organised within the same working environment.
Your daily operation, at a glance.
See arrivals, departures, occupancy, available rooms, reservations and key operational indicators from one central workspace.
Front-desk teams can understand what is happening today and what comes next without moving between disconnected systems.
Core PMS areas
Reservations & Front Desk
Manage new and existing reservations, guest information, arrivals, departures and core front-desk workflows from one shared workspace.
Room Plan & Availability
View stays and availability by room and date, with fast access to the essential information behind each reservation.
Housekeeping & Operations
Track room status, organise cleaning workflows and give your team a shared view of what is ready, in progress or needs attention.
Charges, Folios & Financial Workflows
Manage stay-related charges and keep essential reservation financial information organised in one place. Where additional RoomRack solutions are used, the PMS can form part of a broader payment and e-invoicing workflow.
Reporting & Management
Use operational reports and key indicators to understand property activity and maintain clearer visibility over daily hotel operations.
Reservations and room planning without unnecessary steps.
Manage reservations through a visual room plan and access stay details, guest information and key reservation data quickly.
Housekeeping connected to front-desk operations.
Room status is part of the daily hotel workflow.
RoomRack allows teams to track room status and organise cleaning tasks so front desk and housekeeping can work from the same operational picture.
Keep operational tasks visible.
Use operational tasks and reminders for actions associated with reservations and day-to-day property operations.
Who is RoomRack Cloud PMS for?
RoomRack Cloud PMS is designed for independent hotels, boutique properties, smaller hotel operations and multi-property hospitality businesses, with the setup adapted to the operational needs of each business.
Frequently asked questions
What is a cloud PMS for hotels?
It is a property management system that runs online instead of on a local server. Staff work in a web browser. Reservations, rooms and guest records are kept in one shared place.
What hotel operations does RoomRack Cloud PMS support?
It covers reservations and the front desk, the room plan, housekeeping, charges and folios, and operational tasks and reminders. It also handles reservations for companies, travel agencies and groups. Operational reports give an overview of property activity.
Is RoomRack Cloud PMS suitable for independent and boutique hotels?
Yes. It is designed for independent hotels, boutique properties and smaller operations.
Does RoomRack support multi-property operations?
Yes, RoomRack supports businesses operating more than one property. Management gets a central view while each property keeps its own operational control. The exact setup is discussed during the demo.
How does RoomRack Cloud PMS connect with Channel Manager and Booking Engine?
RoomRack Channel Manager and RoomRack Booking Engine are separate products that work alongside the PMS. The first handles channel distribution; the second handles direct bookings from your website. Available connections depend on the property's distribution setup.
Can RoomRack Cloud PMS work with Online Check-in and Digital Key?
Yes. RoomRack Online Check-in and RoomRack Digital Key are separate products that use reservation details before and during arrival. Digital access requires compatible smart locks.
Related RoomRack solutions
Explore RoomRack solutions that may complement the area you are already evaluating.
RoomRack Channel Manager
Distribution & availability
ExploreRoomRack Booking Engine
Direct bookings
ExploreRoomRack e-Invoicing
Electronic invoicing
Explore- Additional capability
Mobile App
Key tasks from a mobile device
Explore - Additional capability
Proposal Links
Booking proposals shared by link
Explore
See also the confirmed integrations available with RoomRack.
Not sure what else you need? Build Your RoomRack
See RoomRack Cloud PMS in the context of your hotel.
Tell us about your property and the RoomRack team will focus the demonstration on the workflows that matter most to your daily operation.