RoomRack Upsell
The right offer, at the right moment.
Many guests would buy an upgrade or extra — if it were offered at the right moment. Turn the time between booking and arrival into a revenue opportunity.
- Upgrades & extras
- Rules per guest
- Posted to the booking
Before arrival · in 5 days
Make your stay even better.
Upgrade
Sea-view suite
3 nights
+€40/night
- Breakfast+€18
- Airport transfer+€45
- Early check-in+€25
What it is
What is RoomRack Upsell?
RoomRack Upsell is an add-on sales tool that offers guests room upgrades, breakfast, transfers and other services before and during their stay.
How it works
From offer to folio.
01
Define offers
Upgrades, packages, early check-in, transfers.
02
Right moment
Offered pre-arrival, at check-in or during the stay.
03
Charge to folio
The purchase posts automatically to the booking.
- Pre-arrival
Suite upgrade
Double · 3+ nights
- At check-in
Spa package
Couples · May–Oct
- Pre-arrival
Airport transfer
All guests
More revenue per stay.
Offers that fit the guest, with tracking of what performs.
Room upgrades
Upgrade offers based on availability.
Hotel extras
Services and packages before or during the stay.
Targeted campaigns
Different offers per guest segment.
Performance
Track which offers perform.
Where it fits
At every point of the stay.
Offers appear in emails, Online Check-in, Guest Kiosk and QR Concierge.
- 01
Room upgrades before arrival.
- 02
Spa and dining packages.
- 03
Offers through the Guest Kiosk.
FAQ
Frequently asked questions
Where do offers appear?
In emails, online check-in, kiosk and QR Concierge.
Can I set rules?
Yes, by room type, length of stay or period.
Can I target different guests?
Yes. You can show different offers per guest segment and see which perform.
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ExploreRoomRack QR Concierge
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Not sure what else you need? Build Your RoomRack