Intelligence & Automation
Hotel analytics and automation
The Intelligence & Automation category covers the RoomRack products that turn hotel data and communication into decisions and automatic actions: occupancy, rate and review dashboards for management, one inbox for messages from email, OTAs and other channels, and workflows that run automatically on reservation events.
Who it is for
- Owners and managers who want a daily view of performance.
- Front-desk teams answering messages from many channels.
- Groups needing comparable figures per property.
Problems it solves
- Reports compiled by hand in spreadsheets.
- Guest messages scattered across email, OTAs and apps.
- Repeating tasks, such as reminders and confirmations, done by hand.
RoomRack Intelligence & Automation products
RoomRack Intelligence
Your hotel. Explained.
One management view that brings the signals of your hotel together: performance, reviews, market and alerts.
RoomRack Unified Inbox
One conversation per guest. Not five apps.
Central guest communication with reservation context, message templates and team collaboration.
RoomRack Automation
Repetitive daily work, automated.
Workflows triggered by reservation events: pre-arrival communication, check-in, payments, invoicing, housekeeping.
Hotel use cases
Daily management briefing
Occupancy, average rate, reviews and market position on one dashboard, with a short note.
All messages in one place
The team replies from one inbox, with the guest's reservation alongside.
Automatic workflows
Pre-arrival messages, payment reminders and housekeeping tasks are triggered by the reservation.
Related solutions
FAQ
Which products belong to this category?
RoomRack Intelligence, RoomRack Unified Inbox and RoomRack Automation.
Where does RoomRack Intelligence get its data?
From RoomRack Cloud PMS reservations and folios and from connected channels.
Can I define my own workflows?
Yes. Workflows are defined on reservation events such as a new booking, arrival or departure.
See RoomRack in your hotel.
A walkthrough shaped around the type and size of your property.