For decades, hotels have been using the same hotel software to manage their operations. Over time, these softwares have made some significant improvements. However, the time has come for the real revolution in hotel management software. They must be able to support the modern hotelier by solving today’s challenges.

 All in One

Gone are the days when management systems only dealt with reservations and check ins/check outs. With the new demands coming from a new generation of travelers, and a new business environment, management systems need a complete makeover. Management of OTAs, online booking system, guest engagement and guest loyalty – all must be managed simultaneously. At the same time, it is necessary to reduce the complexity that causes hoteliers to become (or hire) IT managers.

RoomRack is a uniquely designed PMS application. Its purpose is to assist in the hotel’s daily operations in the most user-friendly way. We could go into an incredible amount of detail about its use, but we’ll settle for these 7 words: Covers all Front & Back office needs.

The customer at the top

The internet and smartphones have, without any exaggeration, changed our lives. The way we communicate with people and with businesses have changed drastically. The new generation of travelers want services that look like their mobile experience – easy to find, easy to buy and easy to consume. The quality of the digital service directly affects the overall image they have of the property.

The image of a hotel that is completely modernized makes the customer feel safe. Both the hoteliers and the providers of pms systems should have this concept at the top, and no savings should be made in making systems. Quality should always be a priority.

In a few words – the hotel is the cake, and the digital experience of the guest as well as the hotelier is the icing, which makes all the difference.